FAQ

FREQUENTLY ASKED QUESTIONS

Where are your products made?
We carry a curated mix of Hawaiʻi-based brands, local Las Vegas makers, and original 9th Island Trading Co. designs. Some items are handcrafted in Hawaiʻi or locally in Las Vegas. Others are produced in the USA or through trusted manufacturing partners. Each product is intentionally sourced with a focus on authenticity, quality, and small-batch production when possible.

Can I return or exchange something I bought?
All sales are final. We do not accept returns or exchanges at this time. If your item arrives damaged or there’s a quality issue, contact us and we’ll make it right.

Where can I find your boutique truck?
We pop up at markets, events, and festivals across the Las Vegas valley. Follow us on Instagram or view our event calendar to see where we’ll be next.

Do you ship?
Yes. Our online shop ships anywhere in the U.S. Shipping rates and timelines are shown at checkout.

Do you offer local pickup?
Not at this time. If you'd like to shop in person, come visit the truck at one of our events.

Are your products available in any stores?
Nope. You’ll only find our exclusive truck inventory in person and our online collection right here. We don’t sell wholesale or through other retailers.

What does “9th Island” mean?
Las Vegas is often called the 9th Island because it’s home to one of the largest Native Hawaiian and local islander communities outside Hawaiʻi. It’s where the culture stays strong—even miles from the ocean.

How can I contact you?
Email us anytime at aloha@9thislandtradingco.com. We aim to respond within 1–2 business days.